Legal

    Terms of Service

    Last updated: January 2024

    Agreement to Terms

    By accessing and using Pentestly's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

    Services Description

    Pentestly provides cybersecurity services including but not limited to:

    • Penetration testing and security assessments
    • Vulnerability scanning and analysis
    • Security consulting and advisory services
    • Client portal access for project management

    Client Responsibilities

    As a client, you agree to:

    • Provide accurate and complete information about systems to be tested
    • Obtain necessary permissions for testing on third-party systems
    • Maintain confidentiality of testing results and methodologies
    • Implement recommended security improvements in a timely manner
    • Comply with all applicable laws and regulations

    Scope and Limitations

    Our penetration testing services are conducted within agreed-upon parameters. Testing is performed with the intent to identify security vulnerabilities without causing damage to your systems. However, you acknowledge that:

    • No security assessment can guarantee 100% identification of all vulnerabilities
    • Testing may involve some risk to system availability
    • Results are based on the configuration at the time of testing

    Confidentiality

    Pentestly maintains strict confidentiality regarding all client information and testing results. We will not disclose any information about your systems, vulnerabilities, or business operations to third parties without your explicit written consent, except as required by law.

    Intellectual Property

    All methodologies, tools, and processes developed by Pentestly remain our intellectual property. Test results and recommendations provided to you may be used for your internal security improvement purposes only.

    Payment Terms

    Payment terms are specified in individual service agreements. Generally:

    • Invoices are due within 30 days of receipt
    • Late payments may incur additional charges
    • Services may be suspended for non-payment

    Limitation of Liability

    Pentestly's liability is limited to the amount paid for the specific service. We are not liable for indirect, consequential, or punitive damages arising from our services or any security incidents that may occur.

    Professional Standards

    Our services are conducted in accordance with industry best practices and ethical guidelines. We maintain professional certifications and follow responsible disclosure practices for any vulnerabilities discovered.

    Termination

    Either party may terminate services with written notice. Upon termination, all confidential information must be returned or destroyed, and outstanding payments become immediately due.

    Governing Law

    These terms are governed by the laws of the United Kingdom. Any disputes will be resolved through binding arbitration in accordance with UK arbitration rules.

    Contact Information

    For questions about these Terms of Service, please contact us at:

    Email: [email protected]

    Address: Pentestly, UK

    Changes to Terms

    We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of any changes.

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    Email
    [email protected]
    Phone
    0800 014 7295
    Office
    Third Floor, 3 Hill St, Edinburgh EH2 3JP